Water and fire damage is decided in minutes — whoever answers gets the claim, and the second responder gets nothing. In a trade where a single job runs $3,000–$15,000, IRIEQ makes sure the phone that rings at 3am is the one that answers.
Restoration is the purest speed trade in home services: a homeowner standing in two inches of water calls until someone answers, then stops. There is no follow-up call to win later — there is only the first answer. Every missed ring is an entire claim, gone.
The fix isn't more advertising — it's sealing the funnel you already paid to fill. Answered calls, instant lead response, followed-up estimates, protected bookings, and past customers reactivated: the same engine, tuned to how restoration companies actually operate.
Floods and fires don't schedule themselves inside business hours. Your line answers around the clock, captures the loss address and situation, and escalates to your on-call team immediately — while the competitor's phone is still ringing out.
During storm events when calls stack up, nothing gets dropped: every caller answered or instantly texted back, every loss logged with details, every opportunity queued by urgency for your crews.
Plumbers, adjusters, and property managers who refer you judge you by responsiveness. A line that always answers professionally protects the referral relationships your pipeline depends on.
Because the caller can't wait — water is actively damaging their home. Industry research shows 78% of customers hire the first responder, and in restoration it's effectively 100%: nobody standing in a flooded kitchen books a callback for Tuesday.
It captures, qualifies, and escalates — immediately, to your approved on-call path, with the loss details already collected. Your crew rolls with an address and a situation report, not a garbled voicemail.
Yes. Surge is the design case: simultaneous calls all get answered or texted back within seconds, logged with details, and queued — so your team triages a clean list instead of losing claims to a busy signal.
The same locked tiers as every trade — $597/$97 Sprint through the $2,000/$597 full engine. At $3,000–$15,000 per claim, a single captured 3am call can cover the year. Tiers on the pricing page.
The system qualifies whether a loss is insurance-involved from the first conversation and captures carrier details your team needs — and follow-up paths account for adjuster timelines instead of treating every job like a cash sale.